FAQ

Dive into the MERKUR gaming universe, where you'll discover a massive collection of over 300 titles, each boasting unique themes, diverse characters, and exciting gameplay mechanics!

Our games are packed with variety, offering everything from Power Spins and Sticky Wilds to interactive Action Games. For a full breakdown of what's available, head over to the <a href='#'>MERKUR Spielewelt website</a>. MERKUR Spielewelt website .

With hundreds of titles in our library, our standard game packages typically feature up to 80 different options. If your favorite isn't immediately visible, you can easily find it using the “My Top Game” feature on the machine. It's simple: every game has a unique three-digit code; just enter that code, and you're ready to play. You can look up these specific codes on the <a href='#'>MERKUR Spielewelt website</a>. Alternatively, if you prefer browsing, just hit the “All Games” button to see the entire list in alphabetical order. MERKUR Spielewelt website . Alternatively, you can view all MERKUR games in alphabetical order using the “All Games” button.

Generally, you must be at least 18 years old to enter, although some locations require you to be 21. The easiest way to check is via our <a href='#'>location finder</a>; just search for your nearest arcade, and the specific age requirements for that venue will be listed in the details. location finder . Simply search for the arcade near you; the location details will then show you the age restriction.

Beyond our signature slot machines, certain locations also feature pool tables, giving you a chance to show off your billiards skills.

Just look for the pool cue symbol when using our <a href='#'>location search</a> to see which venues offer this. location search .

While you'll primarily find our own MERKUR-branded machines in our arcades, we currently offer the following models:

• M-BOX
• M-BOX MAX
• M-BOX Trio
• ZONIC & ZONIC ZONE

We also host a variety of machines from other leading developers, such as Novoline.

Through our betting platform, <a href='#'>MERKUR BETS</a>, you can place wagers on a wide array of sports: MERKUR BETS , you can place bets on the following sports:

• American Football
• Aussie Rules
• Baseball
• Basketball
• Biathlon
• Boxing
• Darts
• Ice Hockey
• Field Hockey
• Formula 1
• Football (Soccer)
• Golf
• Handball
• NASCAR
• Rugby
• Tennis
• Water Polo

Absolutely. We provide a comprehensive range of handicap options, including Asian Handicaps. In these types of bets, one team is given a virtual head start or deficit to balance the playing field and make the odds more competitive and interesting.

Want to dive deeper? Check out our detailed guide on <a href='#'>handicap betting</a>! handicap betting !

The available betting markets vary depending on the sport. Here is what we currently offer:

• 1X2 (Match Result)
• Double Chance
• Over/Under Goals
• Total Goals
• Head to Head
• Correct Score
• Goalscorer
• Handicap
• Asian Handicap
• Half Time / Full Time
• Who will advance?

Yes, <a href='#'>MERKUR BETS</a> regularly features various promotions and special offers. Feel free to explore the site to see what's currently available! MERKUR BETS , you’ll find a number of promotions and offers. Just take a look!

There's no need to dress up like a movie star—you don't need a tuxedo like James Bond or a red-carpet gown. We don't require our guests to wear suits or ties to enter our casinos.

Whether you prefer a sporty-casual look, a professional business style, or something entirely unique, you're welcome here. We only ask that you avoid overly casual attire; for instance, please refrain from wearing jogging pants, hats/caps, or very short shorts.

MERKUR currently manages 18 proprietary casinos across Germany. In North Rhine-Westphalia, we have locations in Aachen, Bad Oeynhausen, Dortmund-Hohensyburg, Duisburg, and Monheim am Rhein. In Saxony-Anhalt, you can visit us in Halle (Saale), Leuna-Günthersdorf, and Magdeburg. Our Lower Saxony presence includes Bad Bentheim, Bad Pyrmont, Bad Zwischenahn, Braunschweig, Göttingen, Hanover, Norderney, Osnabrück, Sevetal, and Wolfsburg.

Additionally, MERKUR holds interests in Spielbank Berlin and several casinos in Rhineland-Palatinate, specifically in Mainz, Trier, and Bad Ems.

In North Rhine-Westphalia (Aachen, Bad Oeynhausen, Dortmund-Hohensyburg, Duisburg, and Monheim), we offer a variety of Poker, Blackjack, and Roulette options.North Rhine-Westphalia: In Aachen, Bad Oeynhausen, Dortmund-Hohensyburg, Duisburg, and Monheim we offer Roulette, Blackjack, and Poker in different variants.

In Saxony-Anhalt, our Halle and Leuna locations feature Blackjack and Ultimate Texas Hold’em. Leuna specifically offers Texas Hold’em cash games and a world-exclusive Roulette variant called Crazy Twins. Please note that classic table games are not yet available at our Magdeburg location.Saxony-Anhalt: In Halle and Leuna we offer the poker variant Ultimate Texas Hold’em and Blackjack. In Leuna, you can also play the Texas Hold’em cash game. In addition, Leuna offers a Roulette game with the side game Crazy Twins, which is unique worldwide. In Magdeburg, we unfortunately do not yet offer classic games.

In Lower Saxony, you can enjoy Blackjack, Poker, and Roulette at our Bad Zwischenahn, Braunschweig, Hanover, and Osnabrück casinos.Lower Saxony: In Bad Zwischenahn, Braunschweig, Hanover, and Osnabrück we offer Roulette, Poker, and Blackjack.

While you'll find the same popular MERKUR slots in our casinos that you see in the arcades, we also include international versions and machines from other manufacturers. It's important to note that the game variants and rules may differ from those found in an arcade setting.

The OASIS system allows players to voluntarily ban themselves from all forms of gambling nationwide, free of charge. For more details or to apply for self-exclusion, please visit the <a href='#'>FAQ provided by the Regional Council of Darmstadt</a>. FAQ of the Regional Council of Darmstadt .

OASIS is a comprehensive, nationwide blocking system that covers all types of gambling. You can read more about it in our dedicated <a href='#'>OASIS article</a>. OASIS .

Yes, it is possible for a third party to request a ban for someone else via a 'third-party exclusion.' However, we suggest this only for extreme emergencies, as it can seriously strain personal relationships. It is always preferable to encourage the person to choose self-exclusion on their own.

Since 2010, MERKUR has implemented a dedicated social responsibility framework focused on <a href='#'>protecting youth and ensuring player safety</a>. player and youth protection .

Details regarding how to apply for a position can be found within our specific job listings. For a broader overview, visit our <a href='#'>careers page</a>. careers page .

We are always looking for talented managers and specialists for our production, development, and administrative hubs. Additionally, we are hiring service-oriented staff for our casinos, arcades, and betting shops—we highly encourage people looking for a career change to apply!

All our current job openings are listed via the links on our <a href='#'>careers page</a>. careers page .

Yes, we certainly do! Every year, the MERKUR GROUP welcomes a new wave of dual-study students and apprentices. You can find a full list of our available degree programs and vocational training options on our <a href='#'>apprenticeship website</a>. apprenticeship website , you will find a list of our training professions and degree programmes.

At our <a href='#'>MERKUR Arcades</a>, you'll find a mix of the newest MERKUR slots alongside titles from other top providers. MERKUR Arcades , you can expect a selection of the latest MERKUR slot machines as well as those from other providers.

Our <a href='#'>MERKUR Casinos</a> provide a more complete gaming experience, combining modern slot machines with timeless classics like Roulette, Blackjack, and various Poker games. MERKUR Casinos , we offer not only slot machines but also classic games such as Blackjack, Roulette, and different poker variants.

For those who prefer playing online, you can explore virtual slots through platforms like <a href='#'>MERKUR SLOTS</a>, <a href='#'>SlotMagie</a>, <a href='#'>JackpotPiraten</a>, and <a href='#'>BingBong</a>. Our games are also integrated into many other online gaming sites. MERKUR SLOTS , SlotMagie , JackpotPiraten , and BingBong . You will also find our games with many other providers.

If you just want to play for fun without wagering money, you can try our free versions at <a href='#'>MERKUR24</a> and <a href='#'>CRAZYBUZZER</a>. MERKUR24 and CRAZYBUZZER .

We also offer a digital sports betting experience through <a href='#'>MERKUR BETS</a>. MERKUR BETS .

We do! Over at <a href='#'>MERKUR STREETWEAR</a>, you can find stylish unisex apparel and high-quality accessories, ranging from cozy sweatshirts and tennis socks to lighters. Go check it out! MERKUR STREETWEAR you’ll find cool unisex clothing and high-quality accessories – from lighters to tennis socks to sweats. Take a look!