Your first visit to an arcade

Whether you're planning your very first trip to a MERKUR Arcade or just want to understand the process better, we've got you covered. From the moment you walk through the door to the start of your first game, here is a detailed, step-by-step breakdown of how everything works.

1. Entry requirements – what to bring with you

The first thing you'll need to have on hand is a valid ID card.ID card.

To comply with legal regulations, we perform a mandatory check via the OASIS system at the entrance. This process verifies two things:exclusion check via OASIS . This checks:

1. That you are not currently on the player exclusion list. 2. That you meet the legal minimum age requirement for the specific federal state you are in.
2. whether you have reached the legally required minimum age for the respective federal state

Once this check is successfully completed, you will be issued your activation card.activation card.

2. Starting your session – how to activate a machine

Take your activation card and head over to one of the activation terminals located within the gaming area.activation terminals in the gaming area.

1. Browse and pick the machine you'd like to play. 2. The terminal will then generate a personal PIN code for you. 3. Simply type this code into the machine's touchpad.
2. A personal PIN code will then be displayed.
3. Now enter this code using the touchpad on the machine

Once entered, your chosen gaming machine is ready for action.

Please keep in mind: Each player is permitted to have only one active machine at a time.Important:
Only one machine may be activated per player at any one time.

3. Choosing your game – finding the perfect match

Now that the machine is active, just insert your money into the slots to begin. You'll see a clear menu of available games right on the start screen.
On the start screen, you will find a clear selection of games.

• Need some ideas? Check out the “Top 10 Games” feature to see what other players are currently enjoying the most.
  • Use the “Top 10 Games” section to discover the most popular titles in the arcade.Top 10 Games” function and discover the most popular titles.

• If you already have a favorite in mind, the “My Top Game” function allows you to jump straight to it without searching.
  • Get instant access to your preferred title by using the “My Top Game” shortcut.“ My Top Game ” function, you can go directly to your favourite game.

4. Cashing out and leaving – how to finish your session

If you want to finish your game:

1. You can collect your remaining balance directly from the machine. You'll typically find the payout button located in the center of the control panel.
   
   • The payout button is usually positioned centrally on the button panel for easy access.centre of the button panel
2. Don't forget to log out using the touchscreen before you leave.logout on the touchscreen
3. As you head toward the exit, simply drop your activation card into the designated return station.activation card into the designated station in the exit areas