We process certain personal data to power our online marketing efforts. This mainly involves managing advertising spaces or showing you specific ads and content based on what we think you'll find interesting, as well as measuring how well these campaigns actually perform.
To make this possible, we create user profiles using cookies or similar technologies. These files store the data needed to show you relevant content, such as which pages you've visited, the websites you frequent, the social networks you use, and technical details like your operating system, browser, and how long you spend using certain features. If you've given us permission to collect additional background data, that may be processed as well.
While we do store IP addresses, we protect your privacy by using 'IP masking.' This means we shorten the IP address to turn it into a pseudonym. Because of this, neither we nor our marketing partners know your actual identity—we only see the pseudonymous profile associated with your activity, rather than your name or email address.
The data in these profiles is typically held in cookies. These can be accessed and analyzed not just on our site, but potentially on other websites that use the same marketing tools. This allows providers to supplement your profile with more data and store it on their own servers to better target content.
In some rare cases, a profile might be linked to your real identity. This usually happens if you are a member of a social network whose marketing tools we use, and that network connects your account to the activity profile. Keep in mind that you may have already agreed to this through the terms and conditions when you signed up for those social networks.
Generally, we only see aggregated reports on how our ads are performing. However, we do use 'conversion measurement' to see if a specific marketing effort actually led to a result, such as you signing a contract with us. This is used strictly to analyze the effectiveness of our marketing strategies.
Unless we've mentioned a different timeframe, please assume that the cookies we use will be stored on your device for up to two years.
Notes on revocation and objection:
We encourage you to review the privacy policies of our service providers to learn how to opt-out of their tracking. If a specific opt-out link isn't provided, you can always disable cookies in your browser settings, though this might limit some of the website's functionality. For your convenience, we recommend the following general opt-out tools for each category:
a) Europe: https://www.youronlinechoices.eu.
b) Canada: https://www.youradchoices.ca/choices.
c) USA: https://www.aboutads.info/choices.
d) Cross-regional: https://optout.aboutads.info.
- We process several categories of data to improve your experience. This includes usage statistics, such as how long you spend on a page, your navigation paths, how often you visit, and the specific devices or operating systems you use. We also handle technical and process-related data, including IP addresses, timestamps, and unique IDs. For Facebook, we transmit 'Event Data'—which tracks actions like website visits, app installations, and purchases—to build specific target groups (Custom Audiences). Please note that this Event Data doesn't include personal content like comments, login credentials, or direct contact details. Facebook retains this data for up to two years, or until our account is closed. Finally, we process content data, which covers the actual text or images you share, along with metadata like who created the content and when.Processed data types: Usage data (e.g. page views and duration of visit, click paths, intensity and frequency of use, types of devices and operating systems used, interactions with content and features); Meta, communication and process data (e.g. IP addresses, timestamps, identification numbers, involved parties); Event Data (Facebook) ("Event Data" is data that can be transmitted from us to Facebook, e.g. via Facebook pixels (via apps or other means) and relates to persons or their actions; the data includes, for example, information about visits to websites, interactions with content, functions, installations of apps, purchases of products, etc.; Event data is processed for the purpose of creating target groups for content and advertising information (Custom Audiences); Event Data does not include the actual content (such as written comments), login information, and Contact Information (such as names, email addresses, and phone numbers). Event Data is deleted by Facebook after a maximum of two years, the Custom Audiences created from them with the deletion of our Facebook account). Content data (e.g. textual or pictorial messages and contributions, as well as information pertaining to them, such as details of authorship or the time of creation.).
- Who is affected: These measures apply to all users, including general website visitors and those utilizing our online tools.Data subjects: Users (e.g. website visitors, users of online services).
- Our data processing serves several key goals: we use web analytics to understand traffic patterns and recognize returning visitors, and targeting tools (like cookies) to profile interests and behavior. We also employ affiliate tracking, general marketing, and the creation of user profiles to personalize your experience. Additionally, we use remarketing to stay connected with you, ensure our online services remain usable and efficient, and perform conversion tracking to measure exactly how well our marketing campaigns are working.Purposes of processing: Web Analytics (e.g. access statistics, recognition of returning visitors); Targeting (e.g. profiling based on interests and behaviour, use of cookies); Affiliate Tracking; Marketing; Profiles with user-related information (Creating user profiles); Remarketing; Provision of our online services and usability. Conversion tracking (Measurement of the effectiveness of marketing activities).
- Storage and Deletion: Data is deleted according to our general retention guidelines. Unless specified otherwise, cookies and similar tracking tools remain on your device for up to two years.Retention and deletion: Deletion in accordance with the information provided in the section "General Information on Data Retention and Deletion". Storage of cookies for up to 2 years (Unless otherwise stated, cookies and similar storage methods may be stored on users' devices for a period of two years.).
- Security Measure: We employ IP Masking to ensure the pseudonymization of user IP addresses.Security measures: IP Masking (Pseudonymization of the IP address).
- Legal Basis: Consent (Article 6 (1) (a) GDPR).
Additional details on our processing methods and tools:Further information on processing methods, procedures and services used:
- Facebook Ads: We use this service to run advertisements on Facebook and analyze their performance. The service is provided by Meta Platforms Ireland Limited (Merrion Road, Dublin 4, D04 X2K5, Ireland). Processing is based on your explicit consent per Article 6 (1) (a) GDPR. You can find more details at https://www.facebook.com and their privacy policy at https://www.facebook.com/privacy/policy/. International data transfers are handled via the Data Privacy Framework (DPF). To opt out or manage your data rights, please use the privacy and ad settings within your Facebook profile or contact them as outlined in their policy. For further detail: we jointly control the collection and transfer of behavioral 'event data' to Meta Platforms Ireland Limited in the EU. Once transferred, Meta Platforms Ireland Limited takes sole responsibility for further processing, including transferring data to the US-based parent company, Meta Platforms, Inc., using standard contractual clauses.Facebook Ads: Placement of ads within the Facebook platform and analysis of ad results; Service provider: Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland; Legal Basis: Consent (Article 6 (1) (a) GDPR); Website: https://www.facebook.com; Privacy Policy: https://www.facebook.com/privacy/policy/; Basis for third-country transfers: Data Privacy Framework (DPF); Opt-Out: We refer to the privacy and advertising settings in the users' profiles on the Facebook platforms, as well as to Facebook's consent procedures and contact options for exercising access and other data subject rights, as described in Facebook's privacy policy. Further Information: User event data, i.e. behavioral and interest data, is processed for the purposes of targeted advertising and audience building on the basis of the joint controllership agreement ("Controller Addendum", https://www.facebook.com/legal/controller_addendum). The joint controllership is limited to the collection and transfer of the data to Meta Platforms Ireland Limited, a company located in the EU. Further processing of the data is the sole responsibility of Meta Platforms Ireland Limited, which concerns in particular the transfer of the data to the parent company Meta Platforms, Inc. in the USA (on the basis of standard contractual clauses concluded between Meta Platforms Ireland Limited and Meta Platforms, Inc.).
- Google Ads Remarketing: This technology, often called retargeting, allows us to place users who have visited our service onto a pseudonymous list. This means that as you browse other parts of the web, you may see ads tailored to your previous visit to our site. The provider is Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland), and the legal basis for this is your consent (Article 6 (1) (a) GDPR). You can visit https://marketingplatform.google.com or review their privacy policy at https://policies.google.com/privacy. Transfers to third countries are governed by the Data Privacy Framework (DPF). For a deeper dive into how data is processed, visit https://business.safety.google/adsservices/ and review the controller terms at https://business.safety.google/adscontrollerterms.Google Ads Remarketing: Google Remarketing, also known as retargeting, is a technology that adds users who use an online service to a pseudonymous remarketing list so that users can be shown ads on other online services based on their visit to the online service
; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland; Legal Basis: Consent (Article 6 (1) (a) GDPR); Website: https://marketingplatform.google.com; Privacy Policy: https://policies.google.com/privacy; Basis for third-country transfers: Data Privacy Framework (DPF); Further Information: Types of processing and data processed: https://business.safety.google/adsservices/. Google Ads Controller-Controller Data Protection Terms and standard contractual clauses for data transfers to third countries: https://business.safety.google/adscontrollerterms. - Enhanced Conversions for Google Ads: If you click one of our Google ads and then complete a desired action (a 'conversion'), such as signing up or making a purchase, certain information you provide—like your name, email, address, or phone number—may be sent to Google. Google then uses hashed versions of this data to match it with existing Google accounts. This helps us more accurately measure and optimize how users interact with our ads. This process is based on your consent under Article 6 (1) (a) GDPR. More information is available at https://support.google.com/google-ads/answer/9888656.Enhanced Conversions for Google Ads: When users click on our Google ads and subsequently use the advertised service (so-called "conversion"), the data entered by the user, such as email address, name, residential address or telephone number, may be transmitted to Google. The hash values are then matched with existing Google accounts of the users to better evaluate and improve their interaction with the ads (e.g., clicks or views) and thus their performance; Legal Basis: Consent (Article 6 (1) (a) GDPR). Website: https://support.google.com/google-ads/answer/9888656.
- Instagram Ads: We utilize Instagram to place targeted advertisements and evaluate their success. The service is managed by Meta Platforms Ireland Limited (Merrion Road, Dublin 4, D04 X2K5, Ireland) based on your consent (Article 6 (1) (a) GDPR). You can visit https://www.instagram.com and their privacy center at https://privacycenter.instagram.com/policy/. Data transfers to third countries are covered by the Data Privacy Framework (DPF). If you wish to opt out or exercise your data rights, please refer to the privacy and ad settings in your Instagram profile or the contact options in their privacy policy. Regarding data handling: behavioral and interest-based event data is processed via a joint controllership agreement (https://www.facebook.com/legal/controller_addendum). Our role is limited to collecting and sending this data to Meta Platforms Ireland Limited in the EU; subsequent processing and the transfer of data to Meta Platforms, Inc. in the USA are handled exclusively by Meta Platforms Ireland Limited.Instagram Ads: Placement of ads within the Instagram platform and analysis of ad results; Service provider: Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland; Legal Basis: Consent (Article 6 (1) (a) GDPR); Website: https://www.instagram.com; Privacy Policy: https://privacycenter.instagram.com/policy/; Basis for third-country transfers: Data Privacy Framework (DPF); Opt-Out: We refer to the data protection and advertising settings in the user's profile on the Instagram platform as well as Instagram's consent procedure and Instagram's contact options for exercising information and other data subject rights in Instagram's privacy policy. Further Information: User event data, i.e. behavioral and interest data, is processed for the purposes of targeted advertising and audience building on the basis of the joint controllership agreement ("Controller Addendum", https://www.facebook.com/legal/controller_addendum). The joint controllership is limited to the collection and transfer of the data to Meta Platforms Ireland Limited, a company located in the EU. Further processing of the data is the sole responsibility of Meta Platforms Ireland Limited, which concerns in particular the transfer of the data to the parent company Meta Platforms, Inc. in the USA.
- Dynamic Yield: This service is utilized for web analysis and measuring reach. It allows us to analyze user behavior and interests regarding our content and functions, using pseudonymous identifiers to build profiles and track usage duration. Service provider: Dynamic Yield GmbH, Alexanderufer 3, Berlin, Germany, 10117; Legal Basis: Consent (Article 6 (1) (a) GDPR); Website: https://www.dynamicyield.com. Privacy Policy: https://www.dynamicyield.com/privacy-notice/.Dynamic Yield: Web analysis, measuring reach and analyzing user behavior in relation to the use and interests regarding functions and content as well as their duration of use based on a pseudonymous user identification number and profile creation; Service provider: Dynamic Yield GmbH, Alexanderufer 3, Berlin, Germany, 10117; Legal Basis: Consent (Article 6 (1) (a) GDPR); Website: https://www.dynamicyield.com. Privacy Policy: https://www.dynamicyield.com/privacy-notice/.
- Meta Pixel and Custom Audiences: We use the Meta Pixel (and similar API tools) to identify visitors to our site who might be interested in our services. This allows us to create 'Custom Audiences'—groups of people based on specific characteristics or interests—so that our ads appear only to those who find them relevant, rather than being intrusive. The Pixel also helps us with 'conversion tracking,' allowing us to see if a user visited our site after clicking a Meta ad, which is vital for our market research. The provider is Meta Platforms Ireland Limited (Merrion Road, Dublin 4, D04 X2K5, Ireland). This is done with your consent (Article 6 (1) (a) GDPR). Relevant links include: https://www.facebook.com, their privacy policy (https://www.facebook.com/privacy/policy/), and the data processing agreement (https://www.facebook.com/legal/terms/dataprocessing). International transfers are managed via the Data Privacy Framework (DPF) and Standard Contractual Clauses (https://www.facebook.com/legal/EU_data_transfer_addendum). As with other Meta services, we jointly control the initial data collection and transfer to Meta's EU entity, while Meta Platforms Ireland Limited is solely responsible for further processing and transfers to the US parent company, Meta Platforms, Inc.Meta Pixel and Custom Audiences (Custom Audiences): With the help of the Meta-Pixel (or equivalent functions, to transfer Event-Data or Contact Information via interfaces or other software in apps), Meta is on the one hand able to determine the visitors of our online services as a target group for the presentation of ads (so-called "Meta ads"). Accordingly, we use Meta-Pixels to display Meta ads placed by us only to Meta users and within the services of partners cooperating with Meta (so-called "audience network" https://www.facebook.com/audiencenetwork/ ) who have shown an interest in our online services or who have certain characteristics (e.g. interests in certain topics or products that are determined on the basis of the websites visited) that we transmit to Meta (so-called "custom audiences"). With the help of Meta-Pixels, we also want to ensure that our Meta ads correspond to the potential interest of users and do not appear annoying. The Meta-Pixel also enables us to track the effectiveness of Meta ads for statistical and market research purposes by showing whether users were referred to our website after clicking on a Meta ad (known as "conversion tracking"); Service provider: Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland; Legal Basis: Consent (Article 6 (1) (a) GDPR); Website: https://www.facebook.com; Privacy Policy: https://www.facebook.com/privacy/policy/; Data Processing Agreement: https://www.facebook.com/legal/terms/dataprocessing; Basis for third-country transfers: Data Privacy Framework (DPF), Standard Contractual Clauses (https://www.facebook.com/legal/EU_data_transfer_addendum). Further Information: User event data, i.e. behavioral and interest data, is processed for the purposes of targeted advertising and audience building on the basis of the joint controllership agreement ("Controller Addendum", https://www.facebook.com/legal/controller_addendum). The joint controllership is limited to the collection and transfer of the data to Meta Platforms Ireland Limited, a company located in the EU. Further processing of the data is the sole responsibility of Meta Platforms Ireland Limited, which concerns in particular the transfer of the data to the parent company Meta Platforms, Inc. in the USA (on the basis of standard contractual clauses concluded between Meta Platforms Ireland Limited and Meta Platforms, Inc.).
- TikTok Pixel: This is a piece of code that activates when a visitor lands on our website. It monitors how users interact with our offering and tracks specific conversions to build a user profile. This allows us to analyze how our campaigns are performing, refine ad delivery, and create tailored target groups or similar audiences. We share joint responsibility with TikTok for gathering and transmitting this event data, as well as generating the resulting insight reports. The data collected includes the type of content you engage with, your specific actions, and technical details about your device—such as your IP address, browser, operating system, language settings, and cookies—alongside profile details like your location or country. For more details on how TikTok handles this data, please review their privacy policy at https://www.tiktok.com/legal/page/eea/privacy-policy/en. We have a formal joint-controller agreement with TikTok that mandates specific security protocols and ensures they honor data subject rights; this means you can send requests for information or data deletion directly to TikTok. Your legal rights—including the right to access your data, object to processing, or lodge a complaint with a regulator—remain fully intact. This agreement is outlined in TikTok's \"Jurisdiction Specific Terms\": https://ads.tiktok.com/i18n/official/policy/jurisdiction-specific-terms. Service providers: TikTok Technology Limited (Dublin, Ireland) and TikTok Information Technologies UK Limited (London, UK). Legal Basis: Consent under Article 6 (1) (a) GDPR. More info: https://ads.tiktok.com/help/article/tiktok-pixel. Privacy Policy: https://www.tiktok.com/legal/page/eea/privacy-policy/en. International transfers are governed by Standard Contractual Clauses (https://ads.tiktok.com/i18n/official/policy/jurisdiction-specific-terms).TikTok Pixel: Code that is loaded when a user visits our online offering and tracks the user's behavior and conversions, as well as stores it in a profile (possible use cases: measuring campaign performance, optimizing ad delivery, building custom and similar target groups). - We and TikTok are jointly responsible for the collection and transmission of event data as well as for the measurement and creation of insights reports (statistics) for profile holders. This event data includes information about the types of content users view or interact with, actions they take, and information about the devices used by users (e.g., IP addresses, operating system, browser type, language settings, cookie data) and details from user profiles such as country or location. Data protection information regarding the processing of user data by TikTok can be found in TikTok's privacy notices: https://www.tiktok.com/legal/page/eea/privacy-policy/en. We have entered into a special agreement on joint responsibility with TikTok, which specifically regulates the security measures that TikTok must observe and in which TikTok has agreed to fulfill data subject rights (i.e., users can, for example, direct inquiries or deletion requests directly to TikTok). The rights of users (in particular the right to access, deletion, objection, and complaint to a competent supervisory authority) are not restricted by the agreements with TikTok. The agreement on joint responsibility can be found in TikTok's "Jurisdiction Specific Terms": https://ads.tiktok.com/i18n/official/policy/jurisdiction-specific-terms.; Service provider: TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland and TikTok Information Technologies UK Limited, Kaleidoscope, 4 Lindsey Street, London, United Kingdom, EC1A 9HP; Legal Basis: Consent (Article 6 (1) (a) GDPR); Website: https://ads.tiktok.com/help/article/tiktok-pixel; Privacy Policy: https://www.tiktok.com/legal/page/eea/privacy-policy/en. Basis for third-country transfers: Standard Contractual Clauses (https://ads.tiktok.com/i18n/official/policy/jurisdiction-specific-terms).
- TikTok Ads: We use TikTok to run advertising campaigns and analyze their effectiveness. Both we and TikTok act as joint controllers when it comes to collecting event data and producing statistics for profile holders. This data covers the content you view or interact with, your behavior on the platform, and technical device information (like IP addresses, OS, browser type, language, and cookies), as well as profile data such as your country. You can find comprehensive information on TikTok's data processing in their privacy policy: https://www.tiktok.com/legal/page/eea/privacy-policy/en. Our joint responsibility agreement ensures TikTok follows strict security measures and handles user requests (like data deletion) directly. These agreements do not limit your rights to access, delete, or object to your data, nor your right to contact a supervisory authority. Details are available in the \"Jurisdiction Specific Terms\": https://ads.tiktok.com/i18n/official/policy/jurisdiction-specific-terms. Additionally, TikTok serves as our data processor for specific functions like contact matching, developer tools, and the 'Custom Audiences' feature (which includes creating target groups and gathering lead generation data). In all other capacities, TikTok operates independently as a third party. The commissioned processing contract is available here: https://ads.tiktok.com/i18n/official/policy/jurisdiction-specific-terms. Service providers: TikTok Technology Limited (Dublin, Ireland) and TikTok Information Technologies UK Limited (London, UK). Legal Basis: Consent under Article 6 (1) (a) GDPR. Website: https://ads.tiktok.com/. Privacy Policy: https://www.tiktok.com/legal/page/eea/privacy-policy/en. Data Processing Agreement: https://ads.tiktok.com/i18n/official/policy/jurisdiction-specific-terms. International transfers are based on Standard Contractual Clauses (https://ads.tiktok.com/i18n/official/policy/jurisdiction-specific-terms).Tiktok Ads: Placement of ads within the Tiktok platform and analysis of ad results - We and TikTok are jointly responsible for the collection and transmission of event data as well as for the measurement and creation of insights reports (statistics) for profile holders. This event data includes information about the types of content users view or interact with, actions they take, and information about the devices used by users (e.g., IP addresses, operating system, browser type, language settings, cookie data) and details from user profiles such as country or location. Data protection information regarding the processing of user data by TikTok can be found in TikTok's privacy notices: https://www.tiktok.com/legal/page/eea/privacy-policy/en. We have entered into a special agreement on joint responsibility with TikTok, which specifically regulates the security measures that TikTok must observe and in which TikTok has agreed to fulfill data subject rights (i.e., users can, for example, direct inquiries or deletion requests directly to TikTok). The rights of users (in particular the right to access, deletion, objection, and complaint to a competent supervisory authority) are not restricted by the agreements with TikTok. The agreement on joint responsibility can be found in TikTok's "Jurisdiction Specific Terms": https://ads.tiktok.com/i18n/official/policy/jurisdiction-specific-terms.
Furthermore, TikTok acts as our processor in contact matching, developer tool functionality, use of the Custom Audiences product—i.e., creating target audiences and collecting data from interested parties within advertising campaigns ("Lead Generation"). Otherwise, TikTok acts independently as a third party. The contract on commissioned processing can be found in TikTok's "Jurisdiction Specific Terms": https://ads.tiktok.com/i18n/official/policy/jurisdiction-specific-terms; Service provider: TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland and TikTok Information Technologies UK Limited, Kaleidoscope, 4 Lindsey Street, London, United Kingdom, EC1A 9HP; Legal Basis: Consent (Article 6 (1) (a) GDPR); Website: https://ads.tiktok.com/; Privacy Policy: https://www.tiktok.com/legal/page/eea/privacy-policy/en; Data Processing Agreement: https://ads.tiktok.com/i18n/official/policy/jurisdiction-specific-terms. Basis for third-country transfers: Standard Contractual Clauses (https://ads.tiktok.com/i18n/official/policy/jurisdiction-specific-terms). - Reddit Ads: We place advertisements on Reddit and monitor their performance to evaluate success. Service provider: Reddit Ireland Limited, Fitzwilliam Hall, Fitzwilliam Place, Dublin 2, D02 T292, Ireland. Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR). Website: https://www.reddit.com/. Privacy Policy: https://www.reddit.com/policies/privacy-policy.Reddit Ads: Placement of advertisements within the Reddit platform and evaluation of the advertisement results; Service provider: Reddit Ireland Limited, Fitzwilliam Hall, Fitzwilliam Place, Dublin 2, D02 T292, Ireland; Legal Basis: Legitimate Interests (Article 6 (1) (f) GDPR); Website: https://www.reddit.com/. Privacy Policy:https://www.reddit.com/policies/privacy-policy.
- Reddit Pixel: This tool is used for measuring conversions, performing analytics, building target audiences, and managing ad delivery and profiling. Service provider: Reddit Ireland Limited, Fitzwilliam Hall, Fitzwilliam Place, Dublin 2, D02 T292, Ireland. Legal Basis: Consent (Article 6 (1) (a) GDPR). Website: https://www.reddit.com/. Privacy Policy: https://www.reddit.com/policies/privacy-policy.Reddit Pixel: Analytics and conversion measurement, target audience formation, ad display, profiling; Service provider: Reddit Irland Limited, Fitzwilliam Hall, Fitzwilliam Place, Dublin 2, D02 T292, Ireland; Legal Basis:Consent (Article 6 (1) (a) GDPR); Website: https://www.reddit.com/; Legal Basis: Analytics and conversion measurement, target audience formation, ad display, profiling. Privacy Policy:https://www.reddit.com/policies/privacy-policy.